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Support

Contact Us

Do you have a question regarding your order status, shipment information, program, products or services? We are here to support you. Please contact us.

Customer Service (US)

Phone: 1-800-346-9445
Fax: 1-800-346-9448

Support Hours: Monday - Friday
6:30AM - 4:30PM PST
Closed Saturdays, Sundays, and Major Holidays

National Customer Portal

Questions regarding order status, shipments, programs or services?

Dealer Support »

International Support

Looking for support outside of the US & Canada?

International Support »

Stanley Hardware® Transition

We recently transitioned the Stanley® brand of builder’s hardware to National Hardware™, our brother brand. Under the same leadership and manufacturing, this name change will have minimal impact on the goods and services that we offer as the leader in builder’s hardware. We made this change to bring you, the customer, better products and services through higher productivity, a streamlined focus, and a one brand strategy. We thank you for being a valuable Stanley Hardware customer and appreciate your cooperation with our business during this time.

We look forward to exceeding your service needs as a National Hardware customer.